Adoption Factors and Moderating Effects of Age and Gender That Influence the Intention to Use a Non-Directive Reflective Coaching Chatbot
Chatbots are increasingly applied in various contexts including helping professions, such as organizational and life coaching.Coaching facilitates individual wellness, behavioral change, and goal attainment in a reflective, non-directive manner, and is considered one of the fastest-growing professions.The use of knowledge imparting service chatbots